03-29-2025 08:29 AM
Hi my credit card for my wife's account is expired and I can't sign in to update. We forgot email used for that account and the password won't work so she has no phone until I get this fixed.
03-29-2025 10:41 AM
@Jride Since you can't log in, and the account is suspended so I'm not sure how other methods would work, you can contact customer service by using this link. Someone else might have a better suggestion but in the meantime send agents a private message here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437