@LAH56
In your rewards account if you look towards the top right corner you will see a "go-to" message click on that or tap on that and it will say you can log into your self-serve account....try from there you should be able to access it. If not....
Incognito or secret mode can be found depending on your browser you are likely on Google or possibly Samsung or possibly Firefox go up to the three dots at the top right corner and click on that and the drop down menu should give you the option to go to secret, incognito or privacy mode you click on that you likely go to a dark screen this is completely anonymous from an internet point of view and this will block out all the background stuff going on in your phone or computer so it doesn't interfere with you accessing the site. Which is what your problem is with logging in because you need to clean up your device's background "garbage". We can help with device maintenance issues .....that I like you used to know absolutely nothing about computers but by joining the community I learned a great deal you can too!
