Service

[MJ22]

Is everyone’s calling ability working ? 

[CS_Agent]

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, in case you are in the West, currently we are working as fast as we can to have the service back and running, we apologize for the inconvenience,  however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.

Our customer support team will get in touch as soon as possible.
Public Mobile Team.

[slusagm]

@MJ22 

are you in the West, specifically in Alberta?  There is  outage in the West, in Alberta:

TELUS Service Status  Degradation of wireless voices services in Alberta 

Many said they cannot make calls, but they can receive calls and data and text both work

I think you should let PM knows, just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437