11-12-2024 10:33 AM
Hi. So service didn't automatically renew lastnight. So I tryed going on my account to pay for it but its not showing subscription suspended so I can't pay for it to get my services back on. Plz help. Ty
11-12-2024 10:36 AM - edited 11-12-2024 10:37 AM
please use this link to make a manual payment (use Incognito/private/ secret mode on your browser)
https://myaccount.publicmobile.ca/en/account/payment/funds/card
once paid, reboot phone and try
11-12-2024 10:36 AM
@Hockeygirl151 You can buy payment vouchers from shoppers drug mart 7-11 / shell gas and load the funds *611 to resume service right away
or
please use this link to load funds and trigger the renewal
https://myaccount.publicmobile.ca/en/account/payment/funds/card
11-12-2024 10:35 AM
try rebooting your cell...see if that helps.