Service needed

[Snl51]

Cannot call toll free numbers

[CSA_PM]

Hello @ Snl51,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[Dunkman]

@Snl51 

If you have not heard back from CSA_PM, you should submit a ticket for CSA help. Click on the chat icon on the right lower corner of website to submit ticket for CSA help.  It will take a few hours for CSA to respond. 

[Dunkman]

@Snl51 

Known issue for some customer recently.  PM is aware and working on a fix. 

A customer service agent can reset your account to fix this issue. I will escalate your post to CSA_PM who should private message you within 30 minutes.  Check your private message inbox.