Service issues

[Seejones]

I don’t have any service on my phone 

[dust2dust]

Have a look at devicecheck.ca to rule that out.

[hTideGnow]

hi @Seejones I saw your other post about buy new esim, did you delete your old esim? it ever work?

[hairbag1]

@Seejones 

are you setting up a new PM account and can't get service yet ? Are you attempting to port your number in to your new PM account ? If so, here's some reading for your enjoyment....https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

[Handy1]

@Seejones  Maybe you need get support to re provision  the sim for you , use this direct link  to them 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Seejones]

I have tried that but I have a esim card

[Handy1]

@Seejones  Have you tried rebooting the phone or reset network settings can you try sim in another phone to test . And is  your account active or on hold also check 

Outage map in your area:

https://istheservicedowncanada.com/