03-10-2022 09:48 AM
Hi,
I am in Ontario and my plan allows for Canada wide calls.
If I travel to other provinces will my plan allow for roaming and will my data also work.
Thanks.
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03-11-2022 06:53 AM
@Boblue wrote:Hi,
I am in Ontario and my plan allows for Canada wide calls.
If I travel to other provinces will my plan allow for roaming and will my data also work.
Thanks.
@Boblue - Roaming services is for use outside of Canada. Public Mobile provides services in the USA; this is when you would require your roaming option on your phone and additional Roaming addons purchased to have on your account.
But, as others are saying, if you have a Canada Wide calling plan, then as long as you are in Canada you services will work if your plan is Active.
And of course, if you have data left on your account to use, or if you are on a limited minute plan ensure you have those line items showing, in your Overview My Data & Add-Ons section, on your self serve so you can use those services.
My Data & Add-Ons section area here:
03-10-2022 11:24 AM - edited 03-10-2022 11:24 AM
I recently travelled to Quebec and had no issues. My data worked at regular speeds and I had coverage everywhere, so can confirm it will work fine.
03-10-2022 10:41 AM
Here's the coverage map...
https://www.publicmobile.ca/en/on/coverage
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-10-2022 09:55 AM
@Boblue All will work fine as you're used.
03-10-2022 09:52 AM
Thank you.
03-10-2022 09:50 AM
@Boblue No worry, Data is always Canada wide. And you have Canada Wide calling, so you are good to use PM service, both voice and data, in other province without issue
03-10-2022 09:50 AM
Your plan being Canada wide should work wherever you are in Canada. SMS/Calls/Internet, no restrictions.