Service agent

[Haylss]

I need help from a service agent but I can’t figure out how to contact them. Can someone help me with this please? @CS_Agent 

[dust2dust]

This is exactly why asking for the problem works better initially and then we can direct you to support when needed once we see the problem.

[Handy1]

@Haylss  Sorry once voicemail is deleted there’s no way to recover it . It’s gone for good no work arounds sorry .

[Haylss]

Thanks everyone for the replies. I’m trying to recover a voicemail that was accidentally deleted. My phone is not backed up so I’m unable to retrieve it that way. Calling into my voicemail and pressing 19 is also not working. Any other suggestions?

[hairbag1]

@Haylss 

the PM Community Forum members are your first line to get help for most of your problems. Account related issues need the CSA help, otherwise we can usually help before they can. While you wait for the CSA to get back to you, give us  a brief description of the issue and I bet we can get it sorted for you or direct you to the right resourse.

[Handy1]

@Haylss  Here’s how to get support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[mojorising · Accepted solution]

To submit a ticket with CS agent, click on the link below.

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Can you describe the issue that you are having?