Service activation after number transfer

[Gigglequeen]

Ported the number from old Telus service yesterday however I still have no access to public mobile esim.

[slusagm]

Try Reset Network Settings 

And ask PM to help 

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote