@dieselmax
you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,
1. power off your device
2. take out the SIM card,
3. waiting a 1 minute,
4. put it back and power on,
5. toggling airplane mode off/on,
and you can try to reset network settings on an Android device
- Open the Settings app on your Android.
- Scroll to and tap either "General management" or "System," depending on what device you have.
- Tap either "Reset" or "Reset options."
- Tap the words "Reset network settings."
or visit Here link,
APN Settings On Android device
click Here link,
Ensure you have the correct APN settings by visit Here link,
Select the brand and model of your phone,
and try manually selecting network "3G ONLY" or WCDMA only,
for android visit Here link ,
and do Rebooting your phone ,This is quick and simple,to refreshing your network,
*what is meant by rebooting the device turn off and turn it back on.
try to check update your device,
you can try to test your SIM card in another device to you know the issue from SIM card network or your device issue.
are you gettign new number or you did transfer your old number,, if so
do you get a SMS message from your old carrier asking to confirm if you would like to Transfer your number. Your reply should be: YES.
if you stuck with Transferring your old Phone Number, or is not complete processing
Here’s how to contact Customer Support Agent by CS_Agent,
- you need to send a private message to Customer Support Agent by CS_Agent, by Click Here link.
- please include in your message,
- phone number,
- which carrier,
- Customer Support Agent by CS_Agent, will Response to your inbox by private message
- During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
- Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
- Check your private message inbox (click on the envelope top right of your screen)
Good Luck and your welcome to Public Mobile
you will be very happy...with a Fabulous Service.
