Self serve sign in

[Pomeloo]

I forgot my password for my self serve. So, i click the forgot my password button to get a confirmation email for my new password. However, I didn’t receive any of that. I’ve tried around 3 to 4 times. What to do?

[Triguy]

Check your spam/junk folders.  It shouldn't take more than a few minutes to arrive.

If you still can't find it then all you can do is contact the @Moderator_Team < Click this

[Triguy]

Check your spam/junk folders.  It shouldn't take more than a few minutes to arrive.

If you still can't find it then all you can do is contact the @Moderator_Team < Click this

[computergeek541 · Accepted solution]

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@Pomeloo wrote:

I forgot my password for my self serve. So, i click the forgot my password button to get a confirmation email for my new password. However, I didn’t receive any of that. I’ve tried around 3 to 4 times. What to do?

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If you don't receive the reset link, this is a matter that only the moderators can handle. They can be reached through this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[arandell]

Check your junk mail folder. If it's in there, mark it as not junk so next time it appears in your inbox.