@CS_Agent can correct me but my observation is that you have ~10min to complete the entire activation process including payment processing. If you don't then your session times out and you lose everything you entered, including your login account. I ...
For those who aren't aware, both activate and self-service seem to be back up at the moment. I just successfully activated and see my status in self-service.
Same here for both activate and self-serve websites. You are losing both new and existing customers by not addressing this. @CS_Agent please contact your website technical team / Imperva to fix the proxy issues. The proxy error is not an issue with c...