Self Serve link to "Plan" is broken

[Ed_Ap]

Unable to find out what plan I have because the link doesn't work.

I keep getting the above message whenever I tap "Plan Details" or "Plan". 

[mwf]

I have tried clearing my browser cache, and am unable to see the details of my current plan. It's too bad, because I was looking them up while telling someone about Public. They weren't impressed by the broken link for something so basic, so guess they won't be signing up. 

[will13am]

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@slash407 wrote:

alot of people have been getting problems with the site lately, give it time, they are working on the maintenace on the site

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Perhaps it was an unannounced maintenance or the site just crapped out.  Anyway, everything seems to be working now. 

[computergeek541 · Accepted solution]

This happens every so often. Despite the self-serve site generically telling you log out and then back, I don't believe when this happens, that it is actually an issue with the person's web browser. My gut feeling is that this error is almost certainly a problem with the website.  Only thing that ever fixes this, at least when I check, is to try later.  No amount of opening and closing browsers, clearing caches or anything of that sort has ever got around that error message for me.

[wetcoaster]

Empty your browser cache.

Use incognito mode and / or a different browser.

Try again tomorrow morning.

Edti: Beaten to the punch by @Anonymous, again.

[Anonymous]

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@Ed_Ap wrote:

Unable to find out what plan I have because the link doesn't work.

I keep getting the above message whenever I tap "Plan Details" or "Plan". 

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Clear cache/cookies, different browser, incognito/private mode. Try again in a little while. It worked fine for me just now.