@imm1304 wrote:
That must have been super frustrating, @will13am.
Similarly sluggish performance was reported during the 3rd weekend of the last year's promo when everyone was trying to sign up. I am surprised if that many people are signing up today .. but interesting to know.
I remember that then Wind customers were the single largest group transferring to PM back in November.
I hope you get the issues resolved very soon.
@imm1304, I helped a number of people sign up over the duration of the 2016 fall promo. The last friend to activate did so literally minutes before the deadline. There was never this hour long wait between web page loadings. It was terrible today. If it was my own account, I can take this in stride much better than a new customer. My friend is pretty cool about things so far, but only because I doused his fire with lots of water. For the uninitiated, this can be a real turn off. I helped my friend with puting a private message into the long queue. We will see how it goes. As it stands now, the account is in limbo, no idea what the account number is, cannot login of course, money charged, freedom service seems to continue to work. Actually I should ask my friend to stick the SIM card into his phone and see if data works. I suppose if data works, then outgoing calls and outgoing text could work as well. Definitely, the port has not happened, that can be easily checked from the Freedom end. To put the cherry on top of this disaster, his SIM order is somewhere in transit still. I don't have enough spare SIM cards to cover his entire order.
Previously, I scoffed at the suggestion that fixing the infrastructure was essential to doing another promo. I take it back. With the system in this state, it is not capable of taking on new customers in large quantities.
