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Security code

Lisette05
Great Neighbour / Super Voisin

Why am I not receiving my security code via text message when adding my mobile number to my amazon account to secure this account?

2 REPLIES 2

Handy1
Mayor / Maire

@Lisette05  If you just ported into PM and it hand t been a week yet already . It should start to work after one week it takes this time for other institutions to realize you legitimately changed carrier to protect against SIM card fraud 

softech
Oracle
Oracle

@Lisette05 

First, did you just port in your number??

And do you receive any incoming calls and regular SMS (P2P) from friends?  If so, it is good, at least the porting was completed successfully

For 2FA text or other system generated text (A2P), it is normal for them to start coming later.   Systems take longer to find out you changed provider and to route the text correctly to the new provider (Public Mobile).    Also, financial institutions (banks) or government agencies (e.g, CRA)  put this delay on purpose too to avoid SIM Fraud

Usually they will start coming around the 3rd day after porting but it could take as many as 7 days for all the 2FA/A2P text to come. 

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