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Says invalid number when transferring

Sandy12341
Great Neighbour / Super Voisin

I’m trying to transfer my number from Bell but it says invalid phone number

2 REPLIES 2

mitchnet12
Model Citizen / Citoyen Modèle

Hi @Sandy12341 

I had a friend that had an issue porting from SaskTel this posting was a helpful to determine if their phone number could be ported. Our interpretation of the directory was that Telus needs to be listed as a carrier for the town/city in the area code, which my friend ultimately had to get a new phone number to be with Public Mobile.

hTideGnow
Mayor / Maire

hi @Sandy12341 

some numbers are restricted with some carriers by default and not able to be ported as freely.  There used to be an online too to check porting edibility into PM but that check is gone. You will have to ask PM support agent to confirm.  Please message them directly

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage        

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