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SMS not working

cdklwong-didier
Great Neighbour / Super Voisin

Hello, I've just transferred to PM. Phone and data is working fine. However SMS (sending and receiving) is not working.

5 REPLIES 5

@cdklwong-didier 

first, Reset network settings.

Then go to Google Message app info,  clear cache and clear data  (backup important messages first).  Then try

if that does not work, uninstall Google Message (it won't fully uninstall, it will simply uninstall the update and leave it with the version it came with the phone originally).    Then reboot phone, go back to Play store to update the Google Message.  With that, the Google Message with re-register RCS and it will resolve your problem

Yummy
Mayor / Maire

Sometimes SMS needs few days to find a way to your new phone after porting your number.
usually it is a case for a banks and similar institutions but you never know...

cdklwong-didier
Great Neighbour / Super Voisin

Pixel 6A

Chalupa_Batman
Mayor / Maire

@cdklwong-didier wrote:

Hello, I've just transferred to PM. Phone and data is working fine. However SMS (sending and receiving) is not working.


Which phone are you using?

hairbag1
Mayor / Maire

@cdklwong-didier 

try rebooting your cell to see if that helps. Alternatively, you can also do a network reset, but that'll erase all passwords you have stored.

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