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SIM not used for a year

talnir
Great Neighbour / Super Voisin

Hi,

I didn't use my SIM/account for a year. How can I activate it ?

 

Thanks!

5 REPLIES 5

meocon
Deputy Mayor / Adjoint au Maire

@talnir every sim card has been activated cannot re-activate again. You have to buy a new sim. But you don't need to worry about that because PM currently has a promo for free sim card + $20 bill credit if activated sim at Walmart with TALK+TEXT Plan or $10 bill credit for friend referral reward with any plans to offset sim card cost.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/Friendship-Forever-Celebrate-Your-BFF-T...

https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-SIM-20-bill-credit-when-you-activ...

 

 

Star
Good Citizen / Bon Citoyen

You can also take a look at this thread. Similar case and they weren't able to re-activate it either.

jp2
Deputy Mayor / Adjoint au Maire

Unfortunately not once the account has been in suspension for 90 days the account is shutdown, phone number is lost, and sim is garbage. 

talnir
Great Neighbour / Super Voisin

It was previously activated.

There is no way to re-activate it ?

smp99
Deputy Mayor / Adjoint au Maire

If the card was previously activated and has not been used for a year, you are out of luck, that SIM has expired

 

If you have never activated the SIM on a Public Mobile plan, then head over here to activate a new plan. https://activate.publicmobile.ca/

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