Phone number went on hold and is now lost, can i get it back?
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Thursday
Hi,
I didn't continue paying for my plan last year and let the account deactivate. My number was put on hold for 90 days and then eventually it was disconnected from my account.
I would like to get that number back, and I was wonder if there was still a way for me to reactivate my account and get it back, assuming no one else has it? I would like to ping someone from within the company to look into this for me, but im not sure how.
Thanks!
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Thursday
Oh darn, its been awhile so im not sure where i got it from. Good point tho!
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Thursday
Did the number come from PM? If not it's gone back to the original company you got it from. If you got it from PM try and contact them and see if it's still available
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Thursday
Once an account has been suspended for more than 90 days, the account and the telephone number are permanently deactivated. You could always try contacting a customer agent but it is extremely unlikely that you can recover the old number. Sorry.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
