SIM not provisioned for voice

[drk1105]

it appeared few hours ago and ive tried eveything in the forum already, didnt work. change sim card tab on my account is not available at this moment as well.

need help asap.

[drk1105]

i asked moderator and waiting to get the answer. thanks for the link.

[drk1105]

i asked moderator and waiting to get the answer. thanks for the link.

[Anonymous]

 @drk1105 : How about texting in/out? Internet browsing? Is this a recording or a message? On an inbound or an outbound call?

[computergeek541 · Accepted solution]

---

@drk1105 wrote:

it appeared few hours ago and ive tried eveything in the forum already, didnt work. change sim card tab on my account is not available at this moment as well.

need help asap.

---

Is this a brand new account?  Sometimes after activating the service, restarting the device can sometimes get things working.

As for the change SIM card option, that can only be done by asking the moderators.

Are other services such as data and text messaging working?

I do suspect that you'll need a moderator to help you.  Please open  a ticket by going to:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

[hTideGnow]

@drk1105  is this for a new account you just activated today?  or is this for an existing working account and just stop working today?