@madurante wrote:
Thanks but the Luddite solution for that codeis to call the phones carrier to have it unlocked. I didn't have a carrier. It was pay as you go through Virgin Mobile. And I already talked to them giving them my IMEI number and they don't have that in their system. They are telling me I used an unlocked phone so I shouldnt be having this issue
Sorry, to tell you this, but your phone absolutely isn't unlocked.
As for Virgin telling you that it is, they would have no way of knowing that for sure unless it's an iPhone device, for which a database is mainted by Appled about the locked/unlocked status. With the exception of iPhones, other devices do require an unlock code to get them network unlocked, but even if Bell/Virgin has previously provided that, they can't possibly know if the user correctly applied it. Them telling you that was bad misinformation given to you buy them ignoring the evidence that is is locked. I know that newer devces aren't locked to begin with, but Virgin Mobile's assumptions also ignore that the fact that some phones self-lock to a carrier, even it wasn't locked out of the box.
As others have said, you can try the manufactuer, or you can call either Bell or Vigin back. If the last successfully used sim card in that device was from Bell or Virgin, the phone is locked to them. They should be providing you with the unlock code, even if they have to contact the manufacturer on your behalf to get it.
The other option would be to buy an unlock code for your device.
