Not sure about the SIM code you are referring to because there are no code on the PM SIM card but contact the PM moderator by clicking on the SIMon chat bubble and ask to chat with a moderator.
Yes, there is a a PIN on all SIM cards from every carrier. As stated earlier, that code is always 1234 for Public Mobile SIM cards unless someone changes it. Also of note is that this is not the same as someone's account PIN.
If you don't know your PIN#, you'll need to contact a moderator to get it reset/reestablished.
To contact a moderator, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
@Saunders : Perhaps the phone is locked to Fido and that code is the unlock code. But did you activate the SIM and account? It's not clear how far you got. Not being able to pay would stop you from activating the account let alone not transferring a number.
Or that PIN is your SIM security code that you might have created once upon a time. That's on the phone.
Currently, not able to add a payment option and so wasn't able to port a Fido number.
In the interum, switched to the Public Mobile SIM, but it's prompting for a PIN code. Where is this PIN?
@Saunders if you were activating a Public Mobile SIM card and did not get past the payment section, then I don't believe you activated the Public Mobile SIM card.
Do you have any option (a credit card?) to make a payment?
If so, wait an hour (to allow the SIM # to be allowed to try to activate it again during activation) then try the activation again.
Clear your browser's cache and/or open a tab in incognito mode.
the phone screen shows:
SIM service provider unlock PIN
You still have 10 times to unlock the device.
The PIN they're referring to is probably the PIN which is entered during the registration process.
I opened a ticket because when I click the "payment options" to register the SIM that results in a 404. So, probably the PIN has to be set through Public Mobile first through activation, which I haven't completed yet.