cancel
Showing results for 
Search instead for 
Did you mean: 

SIM card

Tony1961
Great Neighbour / Super Voisin

I need a new sim mine is no longer working

3 REPLIES 3

Timer
Mayor / Maire

@Tony1961 

sorry to hear that,, but how you know it's your SIM card defective or has an issue not working? do you tried in other device.

softech
Oracle
Oracle

@Tony1961   you confirmed your current one is broken? If not , you can try to test it on another phone

 

But if you are sure yours is broken and need a replacement or you need one for new activation,  please pickup one from Telus or Koodo store around you.  Do not order from PM online as it could take 1 to 3 weeks for delivery

 

If it is just a replacement, after you have the sim card, just login to My account and request Change Sim card 

Outdoorsman
Mayor / Maire

@Tony1961 hi your best bet is go to a koodo or telus store to pick one up,delivery from here could be 2 or 3 weeks 

Need Help? Let's chat.