01-21-2022 08:03 PM
I have a new phone, can I just insert the SIM card in the new phone and way to go
Solved! Go to Solution.
04-26-2023 05:49 PM
How do you know if a phone is carrier locked.
I just updated my phone for the first time since I’ve had public mobile . And it is giving me a problem .
01-21-2022 11:33 PM
@computergeek541 wrote:
@Korth wrote:You can use any SIM card in any unlocked phone. You can even use the same SIM card in a different phone every day, if you like.
Although a given, the phone has to be compatible. There are many unlocked phones that will never function on Public Mobile service.
This is true. The phone has to be radio-compatible. The phone has to be SIM-compatible. The phone must be unlocked. The phone cannot be blacklisted (registered as lost/stolen/etc).
But I was keeping it simple. "All" new phones sold in Canada are radio-compatible. "All" new phones sold in Canada are SIM-compatible (if they're not, they're eSIM-only or whatever, they won't have a physical slot you can fit your SIM card into so it's a moot point).
It is possible to buy phones (from online vendors like Alibaba, etc) which are intended for use in foreign regions and foreign markets - they likely aren't compatible with North American radio and SIM standards unless they specifically advertise that within their "global" specs. Buyer beware.
It is possible to buy used/aftermarket phones which come with all sorts of problems (from craigslist, eBay, etc). They might be incompatible, foreign, broken, locked, stolen, who knows. I would never buy used devices from strangers without being able to test them before the deal is done. As easy as plugging your active SIM card into the device and restarting - it works immediately without any problems - or it doesn't.
01-21-2022 10:42 PM
@Korth wrote:You can use any SIM card in any unlocked phone. You can even use the same SIM card in a different phone every day, if you like.
Although a given, the phone has to be compatible. There are many unlocked phones that will never function on Public Mobile service.
01-21-2022 08:16 PM - edited 01-21-2022 08:19 PM
@Shirrill wrote:I have a new phone, can I just insert the SIM card in the new phone and way to go
We presume you already have an active Public Mobile account and simply wish to move services from your prior device to a new one?
Are we close?
If so, then yes.
If you do not yet have active service, then you have to click https://activate.publicmobile.ca/ (at the top of the Public Mobile landing webpage), have an e-mail address and payment card ready to use on the activation, and proceed to activate the new SIM card to join.
01-21-2022 08:11 PM
@Shirrill wrote:I have a new phone, can I just insert the SIM card in the new phone and way to go
@Shirrill is the SIM card activated?
If so, SIM comes in 3-in-1 sizes. So is SIM is same size, just remove and insert into the phone...make sure it is unlocked.
IF the size is different you may need to remove or add the outer adapters for fit.
01-21-2022 08:11 PM
Yes you can as long as the SIM is activated.
01-21-2022 08:10 PM
You can use any SIM card in any unlocked phone. You can even use the same SIM card in a different phone every day, if you like.
I routinely swap my PM SIM card into potential referral's phones to test (and demonstrate) whether PM will work on their phone. Sometimes it doesn't - "Invalid SIM" or "SIM not recognized" or whatever - because (regardless what they think or what they were promised/told) their phone is carrier-locked.
01-21-2022 08:05 PM