cancel
Showing results for 
Search instead for 
Did you mean: 

SIM card not getting detected

Ramezan
Great Neighbour / Super Voisin

New to Public Mobile. Hot my SIM today and did the activation with number port. New Public Mobile SIM is not getting detected. Is there any store I could go to to get a new SIM and activate it?

2 REPLIES 2

softech
Oracle
Oracle

@Ramezan 

you can get a new Public Mobile sim card from a Telus/Koodo/MobileKlink.

but please report the issue with PM support first and ask them to agree to reimburse you the cost of an another sim card.  Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there        

 

Ramezan
Great Neighbour / Super Voisin

In a bind since I need my phone service. Old network service canceled from the number port. 

Need Help? Let's chat.