SIM card cancellation

[SK_1969]

Hi I just purchased an extra SIM card, and I would like to cancel this purchase (Aug 28, 2023).

Please advise. Thanks

Shahid

[SK_1969]

no I purchased online

[Priority]

Did you order it on the Public Mobile App?

[LitlLdy]

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@SK_1969 wrote:

Hi I just purchased an extra SIM card, and I would like to cancel this purchase (Aug 28, 2023).

Please advise. Thanks

Shahid

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@SK_1969 , as I have mentioned to another Customer that has asked a few minutes ago:

If it turns out that you are unable to cancel one of the SIM Cards you can save it as a spare in case one gets damaged or lost. Or you can pass it onto someone you know that can use your friend referral code for a one time $10 credit on their account & you will receive 1 point every 30 days (from your renewal date) they stay with Public Mobile with an active subscription 😉

[Handy1]

@SK_1969  SIM card are non refundable. Your only hope is to contact support and ask not to ship it if it hasn’t left the warehouse already . Best of luck 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

       Add it’s good to have a spare SIM card anyways incase you lose it damage it . And for friend referrals to @SK_1969 

[Chalupa_Batman]

Reach out to a CS Agent via PM with this link. I'm pretty sure it hasn't gone out yet.

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437