SIM Swap

[LyndsK]

@CS_Agent 

new SIM

[esjliv]

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@LyndsK wrote:

@CS_Agent 

new SIM

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This is a public forum where an agent will not likely get back to you. WE are all customers like you here @LyndsK .

Did you mean to private message CS_Agent ? If so, go to your envelope and enter CS_Agent in the "Send To" field to connect with Public employees.

[softech]

@LyndsK 

you can easily do it yourself by logging into My Account, using only a desktop or laptop, not mobile as there were glitches

Go to Profile page, then click the pen icon beside sim card and update

https://myaccount.publicmobile.ca/en/account/profile/change-sim-number

[Handy1]

@LyndsK  

SIM  SWAPPING  profile tabs