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SIM - Network Connection

brilliantstrike
Great Neighbour / Super Voisin

I purchased a Public Mobile SIM from a local retailer but, after porting my phone number from a corporate TELUS account and activating a new PM account last night, the SIM will not connect to a network from my iPhone 8.

 

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3 REPLIES 3

amasood
Good Citizen / Bon Citoyen

Hi, 

 

you should try hard resetting your phone By holding the up volume button and the power button! Also, try taking your sim out and putting it back in. Hope it helps 

brilliantstrike
Great Neighbour / Super Voisin

@GinYVR Thank you, this worked! Which is good, because I returned the corporate SIM.

GinYVR
Mayor / Maire

@brilliantstrike  Try a "Reset All Settings" via Settings -> General -> Reset.

 

Contact the @Moderator_Team by clicking on the envelope icon on the top right hand corner

 

There seems to be quite a few issues with activations lately.. Good luck. I hope you have a spare SIM card in the interim.

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