SIM Card Replacement

[Vumpty]

HI, I've lost my phone and sim card a couple weeks ago, I was wondering how I can get a new sim card with my old public mobile phone number on it?

[BKNS27]

@Vumpty 

You can order a PM SIM on sale at Canadian Cell Supplies for $5 then login to your account then click on Lost/Stolen Phone and click on Change SIM card.

[esjliv]

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@Yummy wrote:

Get new SIM from any source convenient to you. Log in to self-serving account and swap your SIM.

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@Yummy  - did you just sum up the posts already posted? 😉

[Yummy]

Get new SIM from any source convenient to you. Log in to self-serving account and swap your SIM.

[esjliv]

@Vumpty 

As a guide, see "Changing Your SIM Card" at the bottom of this Help Article: https://www.publicmobile.ca/en/on/get-help/articles/sim-swap-fraud

[softech]

@Vumpty   You can get it in store like mobile stores in Walmart or Loblaws or Koodo stores.  You should be paying around $10 ( some stores really inflates the price by a lot or some do not way to sell SIM card alone without activation)    You can find a store here and call them ahead to assure they are selling it and selling at the right price

https://www.publicmobile.ca/en/on/store-locator

[computergeek541 · Accepted solution]

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@Vumpty wrote:

HI, I've lost my phone and sim card a couple weeks ago, I was wondering how I can get a new sim card with my old public mobile phone number on it?

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SIM cards can be purchased from various retail locations or from the Public Mobile website.  Once you have the SIM card, you'll need to log into your Self Serve account. Once in, click on Plans and Add-ons and then on Change SIM card.