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Rewards

Mana-Canada
Great Neighbour / Super Voisin

Hello,

I'm wondering if I change my plan ($25 to $15 or $15 to $25... etc.), will i lose loyalty and autopay rewards? Or as long as I continue to use the same account, will i be able to continue receiving these rewards?

 

Thank you! 

7 REPLIES 7

Metal1967
Deputy Mayor / Adjoint au Maire

You’ll keep them..

RossN
Mayor / Maire

@Mana-Canada  hi your rewards are account specific,they are not effected by plan change 

Mana-Canada
Great Neighbour / Super Voisin

Thank you, @Metal1967 

Mana-Canada
Great Neighbour / Super Voisin

Thank you, @RossN 

Yummy
Mayor / Maire

Rewards are associated with your account not plan. So you can change it without loosing any rewards nor add-ons nor PM bonuses.

@Mana-Canada      It's also a good idea (recommended) to have the plan change become effective at next renewal option rather than an immediate plan change since PM doesn't prorate and you'll end up starting and paying for  the full cost of a new cycle as your rewards cannot be used for immediate plan changes.  However, they'll be available for the next payment cycle.