Saturday - last edited Saturday by computergeek541
I must have accidentally redeemed 1GB of US Data in the rewards catalog when I meant to redeem 1GB of Canadian Data. I really need this right now, but I cannot contact anyone at Public Mobile. Is it possible to exchange this?
Saturday
As a customer, you can't. You would have to contact an agent here.
hi @KathyE support agent can reverve or or change back to the correct one
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
