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Returning to public mobile and Forbidden A1

Lynix
Great Neighbour / Super Voisin

I'm having this issue both on my PC and Phone and I'm unable to access my account what should I do?

2 REPLIES 2

Lynix
Great Neighbour / Super Voisin

I did

LitlLdy
Mayor / Maire

@Lynix wrote:

I'm having this issue both on my PC and Phone and I'm unable to access my account what should I do?


@Lynix , have you tried logging into your account with your email address & password using a browser in private/incognito mode? If that doesn’t work please send a private message to CS_Agent for help.

You can send a private message to a CS_Agent using the link: ->   https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Customer Support Agents are available from:

Monday to Sunday: 9 AM to 10 PM EST

A CS_Agent will respond back in your Community mailbox (envelope icon) at the top right of this page to the left of your community avatar on your computer or by clicking on your avatar on your device.

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