3 hours ago
Good day,
I've been a customer for about five years. With the new loyalty program, I'm now paying $30 per month for Public's most basic level of service, which new customers can get for $19 per month. Are there any retention offers or other incentives that would save everyone the trouble of me porting away to Lucky Mobile and then back to Public as a new customer?
Thanks!
an hour ago
Sadly we are all restricted to plans available on our account and not plans for new activations.
Before you go through the hassle of finding g a new provider and then porting etc why not just contact Customer Service and politely ask to be switched down to the $19 plan. If they give you a hard time then of course I wouldn’t blame you if you switch to another cell provider. Good luck.
2 hours ago
You could try messaging support to ask if they will give you the $19 plan. Worth a try before you go through the trouble of porting out.
2 hours ago - last edited 2 hours ago
Whatever offers is avaliable in your account. To check what offers you have go to My account, Subscription and Add-ons then click change subscription. There will be the list of subscriptions you change to.
https://myaccount.publicmobile.ca/en/account/plan/change-plan
If you do decide to port out then you would have to wait atleast a week.