02-19-2020 08:23 PM - edited 01-05-2022 09:34 AM
I need to reset my password and I have forgotten my security questions please help.
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02-19-2020 11:15 PM
@Staliger wrote:
@BossAndMissK wrote:I need to reset my password and I have forgotten my security questions please help.
@BossAndMissK Contact moderators: click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Please see above as this was answered more than 2 hours earlier.
02-19-2020 10:48 PM
@BossAndMissK wrote:I need to reset my password and I have forgotten my security questions please help.
@BossAndMissK Contact moderators: click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-19-2020 08:27 PM
@BossAndMissK wrote:I need to reset my password and I have forgotten my security questions please help.
You will need to submit a ticket to recover access. To get a ticket click https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon. Follow/invent prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.
If you encounter problems submitting a ticket, you can send a private message to Moderators here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437, but this alternative method may have longer response time.
Let us know why you need access to your account tonight. We may have some ideas to help.