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Requesting new esim

WarCookies
Great Neighbour / Super Voisin

I messed up on the activation, how do I request for a new esim?

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

@WarCookies wrote:

I messed up on the activation, how do I request for a new esim?


Hey @WarCookies 

Normally you can just go to the app and purchase one at no extra fee. However, because it's part of an activation, you will have to reach out to a CS Agent. Please click on this link to do so. The link below it is your mailbox where they will reply.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hairbag1
Mayor / Maire

@WarCookies 

you could click on this link to start process of Customer Support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.