Request for receipt

[Michele_Moore1]

Hello.

I need a receipt for Account  ##########

From Aug/Sept. 2022 to Jan. 2024.

My email is  ***@***

Can you tell me how long this will take?

Thank you,

Michele Moore

[Yummy · Accepted solution]

REMOVE all personal data from you post as this is public forum...

Ask agent if such data is available.

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[softech]

@Michele_Moore1 

for receipts within 12 months, you can download it yourself from My Account's Payment history page 

For those over 12 months, pleas submit your receipt request directly with PM support

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there