Renewed plan but no service

[Kenpachifan]

I renewed my plan this morning and the PM cellular service doesnt work.

No calls no texts no data can be made or received 

[Kenpachifan]

1. Mods dont even reply.... is there another way to get my money back or do i have to call the bank and cancel this?

[Samianauman]

Try rebooting your device if doesn't help then try your sim in other phone if available to check if its service or hardware issue.
If nothing help then send a msg to mod they will look after you.

Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"