@BilalT if you are planning to switch mobile providers and want to keep this number make sure you keep the account active in order to successfully port out otherwise you will not be able to get your old number. If you do port out, the new mobile company will initiate the number transfer which will automatically close your PM account so you won't need to do anything.
If you don't care to keep your number anymore then just go into your PM app and unsubscribe. After 90 days of inactivity your account will be closed
If you want a CS_agent to close your account and provide confirmation you will need to click on the orange round circle in the bottom right corner and type: Customer Support Agent
