Remote adjustment of call forwarding

[Pavesa2]

Hi

I'm visiting the UK. Do you support roaming in the UK?

Alternatively, I do have another Canadian phone number I could forward my calls to. Is this something you can help me with? Can I adjust my account online to do this? I can't do it with my phone though, since I can't use it because I'm in the UK..

Are you able to help me with this?

Thanks..

[computergeek541]

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@Pavesa2 wrote:

Would this be as an alternative communication tool rather than using a cellular network here?

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Using Fongo or Whatsapp would require the other person to also be using the same app to communicate with you.  Neither would allow you to receive calls from people calling your phone number using the standard method.

[computergeek541]

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@BKNS27 wrote:

Did you trying using Fongo app or WhatsApp connected through wifi?

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Doing the above wouldn't help the customer forward calls to another another number (or to receive the calls).

[hTideGnow]

sorry @Pavesa2 

you won't be able to set forwarding if you are not in Canada with your phone, and support agent cannot help with setting up forwarding for you too

[Phil_Adelphus]

@Pavesa2  No, Public Mobile employees are not usually responding here in the community, we're all customers like you.  If you want to contact Public Mobile customer service open a ticket at the chat icon bottom right of this page.

[Pavesa2]

Do you work at Public Mobile? I'm just wondering if maybe one of the tech people there could set it up for me?

[Pavesa2]

Would this be as an alternative communication tool rather than using a cellular network here?

[BKNS27]

@Pavesa2 

Did you trying using Fongo app or WhatsApp connected through wifi?

[Phil_Adelphus]

@Pavesa2   Sorry, Public Mobile doesn't have roaming outside of North America.  As far as I know there is no way to set call forwarding other than through your phone.