Registering T911

[KP4]

Please help me complete registration of text 9-1-1 service. Thank you.

[softech]

@KP4 

PM offers that, but you have to work with PM support to register that

Private message CS agent at 

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Update: this seems to be more updated version:

https://productioncommunity.publicmobile.ca/t5/Get-Support/T911/m-p/644856

TTY relay isn’t something that is preferred in emergency situations, but it’s quite helpful in general. Most of the relay operators are not trained to deal with traumatic situations and may panic and they aren’t supported should they suffer the effects of second hand trauma exposure, so it’s something I’d like to avoid.

I received a DM from the mod team. It’s self serve, you just have to text “T911” 428911 and follow the prompts, should anyone else need this info. Hopefully they update their help documents soon. 

edit: here is the updated doc.
https://assets.ctfassets.net/g0l02radjx86/13UcS5uEtiMoO2gA6G8QQM/7f040d10f46f76df007da8ee3495a59b/E9...

And more info from Telus:

https://www.telus.com/en/about/accessibility/accessibility-services/text-with-911

Of course, it is best to message support to confirm 

Private message CS agent at 

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there