Regarding service activation

[Omarmahfooz]

Hello i just signed up. And it charged me twice. Secondly during subscription it said something went wrong in activation, and whenever iam trying to chat it says agent not available and the app keeps getting stuck at blank screen , i need help how do i contact public mobile

 

 

[Sansan]

@Omarmahfooz  try submitting a request to this link.

Right now it's an authorization not an actual charge. Charges takes around 4-5 days to post to credit card. So nothing yhey can do about it until posted. 

https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2OhrPakuMpNZt4irir5...

[fixin]

@Omarmahfooz - Contact them here: 

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages