03-16-2023 03:20 PM
I recharged my account and then ported out in 10 days how do i get me refund for balance days
Solved! Go to Solution.
03-16-2023 04:32 PM - edited 03-16-2023 04:32 PM
Don't bother contacting support, this is not something they will do for you as the no refund policy is pretty clear.
Now, if you have moved to TELUS or Koodo, there's a slight chance they may as a loyalty type offering for staying within the TELUS group.
03-16-2023 03:35 PM
PM does not sell daily plans. You prepay for 30 days, and if you cancel early there's no prorated refund.
Post paid carriers usually require 30 days notice from what I remember, so you're actually better off with this situation.
03-16-2023 03:22 PM
@mansi09 PM is pre paid and no refunds , but you can try your luck and see what they say
Getting support / submit ticket
Or while your already here and logged in the community
Watch for reply top of page to the
Right ( envelope image )
03-16-2023 03:21 PM
@mansi09 wrote:I recharged my account and then ported out in 10 days how do i get me refund for balance days
Sorry, but Public Mobile won't issue a refund for unused time after a number has been ported out.
03-16-2023 03:21 PM
@mansi09 sorry, PM is a prepaid provider. You won't get the refund for unused days if you ported out early. Sorry about that