2 weeks ago
I tried to get a eSIM but when I try activate it says that it is not suitable for my phone and I want a refund
hi @Jaypujol
please check with PM agent first, the error could be wrong and PM agent likely can resolve that
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
Send direct mail to CS_Agent and see if they can do anything for you
