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Refund

tazzer
Great Neighbour / Super Voisin

do I get a refund for any unused part of my month I need an answer please it took over a month the last time I asked a question to be answered

2 REPLIES 2

hairbag1
Mayor / Maire

@tazzer 

no refunds or pro-rated plan costs. 

hTideGnow
Mayor / Maire

hi @tazzer 

sorry, no partial refund.  PM is prepaid and do not provide refund for unused portion of the cycle.   If you are porting out, wait till closer to the end of the cycle to port out

but PM support usually a quick to reply.   The issue you had was likely because the unusual high ticket volumes and they missed 

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