09-24-2021 12:16 PM - edited 01-06-2022 03:26 AM
I overpaid on my account by about $100. How do I get a refund for the credit balance on my account?
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09-24-2021 01:07 PM
09-24-2021 12:48 PM
If you can see all those overpaid funds on your PM account, I would suggest to leave them there as they will be used on next renewal.
You could ask for actual refund but it will take time to get it and you will get even more frustrated. Your money is not lost, you just prepaid in advance...
09-24-2021 12:30 PM
Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,
Good Luck..
09-24-2021 12:26 PM
Refunds is not guaranteed since PM is a prepaid system. You could contact CSA, but YMMV. Refunds also take several weeks for process. As long as it is in your available balance, you can use the funds for the next several months payments.
As mentioned above, contact CSA, but YMMV.
09-24-2021 12:17 PM
You would be better off to leave the credit for your next payment. There is no guarantee of a refund but you could submit a ticket.
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