As the title says. Can anyone help me how to get refunded for the payment I made? It’s been 3 or 4 days since I subscribed, no help, no service at all. @CS_Agent
This escalation is usually reserved for Monday to Friday, but I saw this agent respond to a couple of threads this morning. Due to the backlog of service tickets, hopefully this service will be working today. They will private message you directly.
Looks like your PM account was not set up properly and also porting issue. I will try to escalate to CSA_PM, who hopefully will private message you in the next 1-2 hours.
I can’t make calls nor receive calls. Same with messages. Called my old provider, said it was active. I don’t know why this happens, and it’s been a week now, I stopped receiving messages from work. sigh
It’s been a week already and no help, no solutions that are working. Imagine checking and logging in multiple times a day, doing the same process to confirm your identity but it just always ends like that. Phone still no service. Very inconvenient. @CS_Agent
i didn’t know it can be this frustrating :(. just need the money back now because i’ve been gone for days without phone service and only depends on work wifi. very inconvenient. i’ve been trying to message them for how many times already within the past days, still got no reply or anything. thanks tho.
