02-22-2026 02:57 PM
Hi, do I get a refund upon exiting my plan with unused funds?
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02-22-2026 03:01 PM
Thanks for the update,
02-22-2026 03:00 PM
Normally there are no refund on PM prepaid plan unless it is related to new activation issues. I would suggest you add balance funds for your next month payment then you can close your account.
02-22-2026 02:59 PM
Short answer is No. You are unable to get refund with prepaid service with Public mobile. If you port to another company, there is no refunds or pro-rating of plans. You lose whatever is remaining in your account.
02-22-2026 02:58 PM
hi @Mucheru
sorry, PM has a no refund policy. If you have unused fund and planning to leave, better to wait till the money all used before you leave.