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Refund Policy

Mucheru
Great Neighbour / Super Voisin

Hi, do I get a refund upon exiting my plan with unused funds?

4 REPLIES 4

Mucheru
Great Neighbour / Super Voisin

Thanks for the update,

BKNS27
Mayor / Maire

@Mucheru 

Normally there are no refund on PM prepaid plan unless it is related to new activation issues. I would suggest you add balance funds for your next month payment then you can close your account.

Dunkman
Oracle
Oracle

@Mucheru 

Short answer is No.  You are unable to get refund with prepaid service with Public mobile. If you port to another company, there is no refunds or pro-rating of plans.  You lose whatever is remaining in your account.  

 

hTideGnow
Mayor / Maire

hi @Mucheru 

sorry, PM has a no refund policy.  If you have unused fund and planning to leave, better to wait till the money all used before you leave.  

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