Referred code discount not applied
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11-18-2023 07:55 PM
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11-19-2023 07:07 AM
I believe it goes to your next bill.
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11-18-2023 08:05 PM
HI @Shangxuan
the referral $10 does not got taken off the initial activation
Instead, PM will put the money in your My Account as Available fund within 72 hours. The money will be there and so the renewal 30 days later will be $10 less 🙂
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11-18-2023 08:04 PM
@Shangxuan the one time $10 credit will be in your available funds with in 72 hours after activation , it’s been over 3 days submit ticket with support to ensure the referral code was applied correctly
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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11-18-2023 08:04 PM
Has it been more than 3 days?
If so, message a CS Agent at the link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep checking your Community inbox envelope icon on top right after the ticket is submitted. CS Agent will reply to you there.
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11-18-2023 08:01 PM
Hi @Shangxuan
It can take up to 72 hours to be added to your account. If it's been more, you can contact a CS Agent through this link.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437