Referrals

[TimC]

I have just referred a friend who activated her plan yesterday but still have not received notifications on getting referral points. Who can help me check it out? I just want to make sure the referral code has been accepted and validated

Tim

[hTideGnow · Accepted solution]

hi @TimC 

you can check if you get any text from PM

but your friend should see a $10 credit on My Account within 72 hours.  Wait 2 more days, ask your friend to check My Account, Available Funds

if he does not get it , then ask him to open a ticket for both of you

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, then  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437